US Bank Complaint

Reviewed by Siemers

All US Bank Reviews

DISSAPPOINTED!

I have been a US Bank customer for over 30 years. My daughter recently went to the location in Des Peres, MO with a complaint about fees being charged to her account. When she spoke to someone on the phone, they admitted that they screwed up setting up her account in the beginning, but said a branch manager had to be contacted to straighten it out. We met with the manager and he basically put the blame on my daughter for not contacting them previously and would only refund $50 of the $450 in charges.
This is the worst bank I've ever dealt with and will be closing out all of my accounts in the very near future!

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Review Rating: 1 out of 5
Reviewed By: Siemers
Company: US Bank
Date Added: 9 years ago

Des Peres, Missouri

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US Bank Complaint