US Bank Complaint

Reviewed by gridmarks

All US Bank Reviews

CC Rewards - FlePerks

The link to redeem my flex perks rewards has been broken 2-3 wks. When I call I get get transferred to a personal banker who has no idea what to do & transfers back to rewards. Their customer service is beyond useless & now I don't have time to cash my rewards in time to have what I wanted for a vacation. It's an ongoing issue they're not interested in resolving, so I will discontinue use of this non-rewards card w/an exorbitant annual fee & subsequently move my accounts elsewhere. Think long & hard before doing business w/ US Bank , yet another large corporation who couldn't possibly care less about their customers.

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Review Rating: 1 out of 5
Reviewed By: gridmarks
Company: US Bank
Product: FlePerks
Date Added: 10 years ago

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US Bank Complaint