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US Bank Support Ticket - Denver, Colorado - False advertising

US Bank Support Ticket - Denver, Colorado

False advertising - Fixed Rate Credit Card

Created By: FooledandDisgusted's Picture FooledandDisgusted Last Reply: FooledandDisgusted's Picture FooledandDisgusted
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Fixed Rate Credit Card

Total lack of respect for long standing customers. 1-2-3 Rewards Mastercard issued. Credit score is 820. My account always has lots of cash. I own my home. I have had my employment for 23 years. The interest rate is supposed to be based on "CREDITWORTHINESS" I was given a higher interest rate. Customer service can not explain. I was put on hold and transferred 3 times. No one will explain this decision. I can explain it. It is called false advertising. I cannot trust US Bank , but you can trust me: I will move my money. And here is a question: why bother to advertise for new customers if your goal is to drive them away????


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