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US Bank Complaint - What a crock! - U.S. Bank
US Bank Complaint

US Bank Complaint

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What a crock! - U.S. Bank


I went to the local atm branch yesterday (the only one in my city) and noticed they have updated the machine, it now accepts cash or checks directly (not envelope deposits). Well, the machine ate a $100 bill and spit out an error receipt...I took that over to the counter, and was advised they would do nothing to help me, I would have to call an 800#. I did so, and was informed that it will take ten days for them to do an investigation!!!! What? You seriously have access to the machine, count the money find the extra $100 bill that the serial number is in succession to the other $100 bill I deposited, and give me my money!!!!
When questioning their policy, I was told that the law allows them 10 days....So basically they are telling me they are going to provide substandard service and take as long as possible to fix their mistake. Well played.


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