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US Bank Complaint - Western Union Transaction
US Bank Complaint

US Bank Complaint

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Western Union Transaction


Until I had this incident and decided to complain, I didn't realize the very large number of complains that had been submitted already, now I see why. A teller (or manager) by the name Lindsay Leone at the IDS Center in Minneapolis fails to include a test question and answer on a western union transaction despite the fact that I provided the information, and instead of making me know that the system is not letting her put in that information, she ignores it and processes the request. When I finally notice it, she tries to put the blame on me. To make matters worst, another teller and some other gentleman who could not even identify himself jump in and ask me to leave the bank because they feel I should get upset after such an accusation. I am posting this complain despite the fact that I have just realized that it is most likely the culture at this bank or at the very least at that branch.


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